Lost or Stolen Debit Card:
During Business Hours – (936) 639-3201 or 1-800-364-8244
After Hours – 1-877-226-2351
Tips to Prevent Fraud
Security of your personal and financial information is a top priority at Angelina Savings Bank. We have strict privacy policies and guidelines in place to protect your information. We have substantial measures in place to protect you against fraud and/or theft.
Below are tips you can use to avoid becoming a victim:
- Never give out financial information such as account numbers, credit or debit card numbers, your social security number or PIN (Personal Identification Number)
- Report lost or stolen debit or credit cards immediately.
- Report lost or stolen checks immediately so that we can place a “Stop Payment”
- Shred any bank statements, bills, or mail solicitations before discarding them.
- Never leave outgoing mail in your mailbox. Take them to the Post Office or them in a Postal Service collection box.
- Call your creditors if your bills do not arrive in a timely manner.
- Review your statements and inquire about any questionable transactions.
- Periodically review your credit reports to be sure your information is correct. A link is provided below.
How to obtain a free credit report
Contact www.annualcreditreport.com or call (877) 322-8228
Criminals use a variety of social engineering attacks to attempt to steal information, including:
- Website Spoofing
Website spoofing is the act of creating a fake website to mislead individuals into sharing sensitive information. Spoof websites are typically made to look exactly like a legitimate website published by a trusted organization.
Pay attention to the web address (URL) of websites. A website may look legitimate, but the following sections explain these common attacks and provide tips you can use to avoid being a victim.
- URL may have a variation in spelling or use a different domain.
- If you are suspicious of a website, close it and contact the company directly.
- Do not click on social network sites, pop-up windows, or non-trusted websites. Typing an address in your browser is a safer alternative.
- Only give sensitive information to websites using a secure connection. Verify the web address begins with https:// (the “s” is for secure) rather than just http://.
- Avoid using websites when your browser displays certificate errors or warnings.
Phishing is when an attacker attempts to acquire information by masquerading as a trustworthy entity in an electronic communication. Phishing messages often direct the recipient to a spoof website. Phishing attacks are typically carried out through email, instant messaging, telephone calls, and text messages (SMS).
- Delete email and text messages that ask you to confirm or provide sensitive information. Legitimate companies do not ask for such information by email or text.
- Beware of visiting website addresses sent to you in an unsolicited message.
- Type web addresses into your browser or use bookmarks instead of clicking links contained in messages.
- Utilize an email SPAM filtering solution to help prevent phishing emails from being delivered.
Report Fraudulent or Suspicious Activity
Contact us immediately if you suspect you have fallen victim to a social engineering attack and have disclosed information concerning your Angelina Savings Bank accounts.
Call us at (936) 639-3201 or stop by and discuss your concerns.
Regularly monitor your account activity to detect fraudulent activity. If you notice unauthorized transactions on your account, notify Angelina Savings Bank immediately.